Please fill in the comment box below in a format like this:
Package:
Limitation:
City:
Have you been affected by Airtel DNS Hijacking?: Yes/No/No Idea
Comments:
We have plans to use this data for an (hopefully!) effective media campaign. So, please contribute. Feel free to post anonymously.
Would need a sample size of at least 100-200 comments. 500 would be great. Help spread the word around!
So, we are running this protest on Twitter against the recently updated Airtel Broadband plans with rather disturbing fair usage policies.
We are asking folks to hashtag their complaints against the company with #airtelsucks to become part of this movement.
A couple of folks are not amused. I have heard a couple of questions… Let me answer some of them here. Feel free to post your new questions in the comments below.
We have been trying to get all the tweets related to problems and annoyances with Airtel services hashtaged with #airtelsucks on Twitter.
The idea is to have an easy way to identify the problems faced by Airtel customers. We are primarily focused on their broadband customers though.
Anyways… Our campaign would continue till the time Airtel realizes that their impatient branded plans are not suitable for a lot of customers who are looking for TRULY UNLIMITED BROADBAND PLANS WITH NO FUP CRAP.
We plan to continue with this protest till the time we get what we want!
And we are pretty sure that we are not being unreasonable here.
Airtel Broadband has a weird reason behind implementing Fair Usage Policy on their internet plans.
You want to know what the reason is?
Cyber Cafes
Airtel claims that cyber cafe owners take the residential plans and use them for commercial purposes.
Me: Why FUP? Airtel: Cause people open cyber cafes on residential plans. Me: :|
Kalpik Nigam
kalpik
In other words… Airtel Broadband agents cheat by selling residential plans to commercial customers. And we consumers suffer as a result.
Airtel’s incompetency is the reason why we have to deal with fair usage policy on their network.
Airtel continues to do more damage to their reputation.
It has already annoyed us all with the AFUP (Airtel Fair Usage Policy).
It has also been known to block third party VoIP Services.
The latest news in is that the company has now started censoring the web for their customers.
One user on the India Broadband Forum has reported that some sites are now blocked on Airtel internet connections.
These sites are well not really suitable for viewing in public places. But they are definitely not a threat to national security.
Read more about it here.
Airtel wants to hear from you if you are an Impatient One! I think this would be a great way to tell them how impatient you are with their Airtel Fair Usage Policy…
Tata Indicom has now applied a fair usage limit of 15GB on the unlimited package offered on their Photon+ Express Wireless Broadband Service.
The latest twist in the tale is that Airtel in some areas is applying the Fair Usage Policy clause on only old customers.
Here is an email from the Airtel customer support to a customer who inquired about the policy applicability:
As per Airtel’s website the FUP caps have been increased to the following levels (though official confirmation or communication to customers is still lacking):
Updated: The limit is just 10GB as per the information on the company website…
Unlimited usage plans will have a fair usage policy of 10 GB/month. Beyond which the customer will be charged at Rs. 2/- per MB
Netconnect Broadband+ – Tarriff Plans
Reliance Communications has just announced their latest wireless internet service.
They have named this new service: Reliance Netconnect Broadband Plus.