So, we are running this protest on Twitter against the recently updated Airtel Broadband plans with rather disturbing fair usage policies. We are asking folks to hashtag their complaints against the company with #airtelsucks to become part of this movement. A couple of folks are not amused. I have heard a couple of questions… Let [...]
We have been trying to get all the tweets related to problems and annoyances with Airtel services hashtaged with #airtelsucks on Twitter. The idea is to have an easy way to identify the problems faced by Airtel customers. We are primarily focused on their broadband customers though. Anyways… Our campaign would continue till the time [...]
Airtel Broadband has a weird reason behind implementing Fair Usage Policy on their internet plans. You want to know what the reason is? Cyber Cafes Airtel claims that cyber cafe owners take the residential plans and use them for commercial purposes. .bbpBox a {color:#0084B4!important;}.bbpBox{background:url(http://s.twimg.com/a/1277242272/images/themes/theme1/bg.png) #C0DEED;padding:20px;}p.bbpTweet{background:#fff;padding:10px 12px 10px 12px;margin:0;min-height:48px;color:#000;font-size:18px !important;line-height:22px;-moz-border-radius:5px;-webkit-border-radius:5px}p.bbpTweet span.metadata{display:block;width:100%;clear:both;margin-top:8px;padding-top:12px;height:40px;border-top:1px solid #fff;border-top:1px solid #e6e6e6}p.bbpTweet span.metadata [...]
Tata Indicom has now applied a fair usage limit of 15GB on the unlimited package offered on their Photon+ Express Wireless Broadband Service.
The latest twist in the tale is that Airtel in some areas is applying the Fair Usage Policy clause on only old customers. Here is an email from the Airtel customer support to a customer who inquired about the policy applicability:
As per Airtel’s website the FUP caps have been increased to the following levels (though official confirmation or communication to customers is still lacking):
Updated: The limit is just 10GB as per the information on the company website… Unlimited usage plans will have a fair usage policy of 10 GB/month. Beyond which the customer will be charged at Rs. 2/- per MB Netconnect Broadband+ – Tarriff Plans Reliance Communications has just announced their latest wireless internet service. They have [...]
We failed to find the information on the Reliance website. But a third party service mentions a 10GB per month usage limit on the unlimited package provided by the service.
Looks like Airtel is realizing the foolishness of their Fair Usage Policy. The company has not removed the policy in its entirety but they have for now increased the data transfer limits on the broadband plans.