Airtel Broadband “Fair Usage Policy” Protest Petition

So, we are running this protest on Twitter against the recently updated Airtel Broadband plans with rather disturbing fair usage policies.

We are asking folks to hashtag their complaints against the company with #airtelsucks to become part of this movement.

A couple of folks are not amused. I have heard a couple of questions… Let me answer some of them here. Feel free to post your new questions in the comments below.

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We have been trying to get all the tweets related to problems and annoyances with Airtel services hashtaged with #airtelsucks on Twitter.

The idea is to have an easy way to identify the problems faced by Airtel customers. We are primarily focused on their broadband customers though.

Anyways… Our campaign would continue till the time Airtel realizes that their impatient branded plans are not suitable for a lot of customers who are looking for TRULY UNLIMITED BROADBAND PLANS WITH NO FUP CRAP.

We plan to continue with this protest till the time we get what we want!

And we are pretty sure that we are not being unreasonable here.

Airtel Broadband has a weird reason behind implementing Fair Usage Policy on their internet plans.

You want to know what the reason is?

Cyber Cafes

Airtel claims that cyber cafe owners take the residential plans and use them for commercial purposes.

In other words… Airtel Broadband agents cheat by selling residential plans to commercial customers. And we consumers suffer as a result.

Airtel’s incompetency is the reason why we have to deal with fair usage policy on their network.

Airtel continues to do more damage to their reputation.

It has already annoyed us all with the AFUP (Airtel Fair Usage Policy).

It has also been known to block third party VoIP Services.

The latest news in is that the company has now started censoring the web for their customers.

One user on the India Broadband Forum has reported that some sites are now blocked on Airtel internet connections.

These sites are well not really suitable for viewing in public places. But they are definitely not a threat to national security.

Read more about it here.

In an attempt apparently to try to recoup some of its ever-sagging reputation, (as per news reports) Airtel has introduced / will be introducing, and is advertising new plans with 16Mbps speeds. But don’t get too excited. Unfortunately the plan comes with a crushing rider – Data download limits, being 20GB (Rs. 2,999 p.m.) and 50GB (Rs. 4,999 p.m.) (not inclusive of taxes). Yes… you read that right – 20GB and 50GB. For your convenience here’s a quick calculation (All figures approximate):
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Airtel: The Impatient Ones

Airtel wants to hear from you if you are an Impatient One! I think this would be a great way to tell them how impatient you are with their Airtel Fair Usage Policy…

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Tata Indicom has now applied a fair usage limit of 15GB on the unlimited package offered on their Photon+ Express Wireless Broadband Service.

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The latest twist in the tale is that Airtel in some areas is applying the Fair Usage Policy clause on only old customers.

Here is an email from the Airtel customer support to a customer who inquired about the policy applicability:

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As per Airtel’s website the FUP caps have been increased to the following levels (though official confirmation or communication to customers is still lacking):

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